diamondexch
diamondexch
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This app is available for your device
diamondexch
This app is available for your device
Contact
+91 9011460869
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) to verify, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first verify your internet connection is stable and strong. If you experience any issues, click on send OTP and wait for the specified time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, try using your current active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and download the latest version. Once installed, you can log in and play the newly updated app with ease. This should resolve any compatibility problems or glitches you were experiencing.
Q1: What is the minimum withdrawal amount in the diamondexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount. This means users can access their hard-earned winnings but not the extra rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, visit the settings and review your transaction history. If your withdrawal request is not showing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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